zurich,,switzerland, ,circa,october,,2018:,interior,shot,of,mcdonald's

What is McDonald’s doing away with?

McDonald’s will be getting rid of their self-serve drink stations . . . and transitioning to a system where the employees will fill all cups.

They aren’t taking away free refills . . . but they do think this system will cut back on theft, AND be a more hygienic option, especially in a post-Covid world.

But the biggest factor is:  They’re not as necessary.  Fewer people are eating inside fast food restaurants . . . and more people are ordering for pick-up through the app, or for delivery through a third-party service.  In both of those cases, employees already fill the cups . . . as they do for drive-thru orders.

The change won’t happen overnight.  In fact, the shift will happen VERY slowly over the next 10 years . . . as the restaurants get updated.